WhatsApp Business Automation — Replies That Never Queue

Instant replies that share your opening hours, location, and prices, and turn every incoming message into a logged lead — around the clock.

Why It Works

  • Instant answers to the questions that arrive most often
  • New messages logged automatically to Sheets, your CRM, or a staff number
  • Keyword routing, so "price" and "location" get the right reply
  • Daily chat reporting so no enquiry goes unnoticed

Frequently Asked Questions

Will customers know they are talking to a bot?

Only if you want them to. Most businesses introduce it as a quick assistant, and anything complex is handed to a person. I will suggest the wording that suits your brand.

Do I need a separate WhatsApp Business account?

Yes, automation runs on the WhatsApp Business API, which is a different product from the consumer app. I help you register and choose the right setup for your message volume.

Is this the same as a chatbot?

No. WhatsApp automation is rule-based and predictable — it handles hours, prices, locations, and order statuses. A real AI chatbot is built for open-ended questions, and the two are often combined.